Know More
Services


















Cookie Policy
This website uses cookies to gather data and to improve user experience. By continuing with this site, you consent to the use of our cookies and other technologies.

A Brief About Us

At Tedcom (West Africa) Limited, We rely on our industry-specific technology experience to deliver highly scalable, flexible, and interoperable web, mobile, desktop, and hybrid applications. From IT strategy consulting and comprehensive technology roadmaps to the end-to-end development of scalable solutions, Tedcom delivers a full-cycle software development services that adapt seamlessly to your project requirements and business needs.
Know More
african-american-business-woman-working-computer-bar_1303-10865

Our Solutions

We offer a full-service suite of custom software development services designed to take your business operations to the next level. We take pride in our craftsmanship, and our mission is to deliver great products and development services to our clients. Tedcom has a wide spectrum of development expertise from traditional native desktop software, to mobile apps, to modern web application development, we’re with you every step of the way. We’re ready to assist on everything from product vision to implementation and on-going support.
Read More

Custom Application Development

Infrastructure-Mobilizing-424x424_tcm23-3777349_tcm23-2750237-32

As a custom web application development company we offer a wide range of technologies to deliver exquisitely robust web app solutions for our clients. Along with core fundamental languages and technologies as Java, .Net and PHP, we use innovative frameworks to better serve our customers. By mixing technology stacks effectively, we build apps that deliver value to customers and give companies strong online presence.

Read More
header
Unified Communications System
The typical customer support budget is about 5 percent of the top line. Our omnichannel strategy on Azure can help reduce the customer support expense by 30 percent and improve first-call resolution with intelligent routing, preferred agent, and same agent routing.
Read story

Digital Workplace Services

The workplace in 2025 will be a space for collaboration, creativity and engagement, enabling a connected workforce to have an exciting employee experience. Although it seems a long time in the future, organizations need to start preparing now if they are going to be ready for the landscape of 2025. In this section, read everything you need to know about the workplace 2025.

Features:

  • fully responsive
  • Modular Components
  • Multiple Layouts
  • suits your style
Read More
business process

Business Process Management

Today, the need for delivering better customer experience and holistic customer journeys is setting the context for automation and technology investment. BPM continues to evolve, and several new acronyms are out in the market today such as digital process automation and intelligent process automation, with a wider scope than BPM. Organizations today want to change their processes to enhance collaboration, support, and innovation, that can help them deliver excellent customer experience. The process mining technology in our products can automatically create smart flow diagrams of your process. All you need are event logs that are already on your IT systems. Because our products work with this objective information, you no longer need to rely on belief or hearsay — you will know what's going on. Read more about process mining and our products.
Read More

Enterprise & Cyber Security

banner-landing-v2_tcm23-3783779_tcm23-2750227-32
Worldwide, organizations are digitally transforming and turning to software-defined networking, cloud computing and the internet of things to gain competitive advantage. While these newly developed technologies have ushered in a new era of IT and created new business opportunities, they’re not risk-free and the security implications have yet to be fully understood. At Tedcom, we can help you safeguard your organization against cyber crime and help strengthen your resilience against cyber attacks. 


Our holistic approach to security works to identify, detect and protect our customers from security threats. Highly versatile, it gives organizations the ideal response to constantly shifting security challenges. Explore the resources on this site to learn more about intelligence-led cyber security, discover the latest insights from our security experts and explore our enterprise and cyber security portfolio.

Read More

Bespoke ERP & CRM Solutions

data-transformation-banner-1280x427rm_tcm100-4868796_tcm100-2750227-32
A lot of companies spread their customer data across paperwork, post-it notes, emails and numerous spreadsheets and Access databases. A CRM system can dramatically improve the service you provide to your customers by bringing together all this information into one, streamlined system that gives you a single, detailed view of the customer. Unlike an off-the-shelf solution, when we build a CRM or ERP system it’s tailored to exactly match a business and its current processes, so there’s no unnecessary complexity. This ensures that clients end up with a system that encourages departments to work together instead of creating silos through data.
Contact Us

Managed Infrastructure Services

multi-cloud-services_tcm23-3966440_tcm23-2750237-32
Your Multi-Cloud
digital-workplace-services_tcm23-4010061_tcm23-2750237-32
Digital Workplace Services
network-and-communication_tcm23-4010064_tcm23-2750237-32
Network & Communications


Software Infrastructure Management

 

Are you spending too much time reacting to problems rather than focusing on the future? Our Managed Infrastructure Services cut costs and boost efficiency through technological innovation and a focus on high-quality service design. All along the way, these services follow our lean principals, green environmental best practices and industrialized approach to technical design. By combining our unique approach to Lean methods and benefits realization, we are able to build a road map with you to optimize IT infrastructure, operations and premises. Then we link this roadmap to clearly defined business benefits that can be tracked throughout the life of the contract. We consolidate, standardize, automate and virtualize systems utilizing appropriate cloud services and customer-owned IT to create and deliver efficient, low-cost, flexible IT around the world.

Know More
infrastructure management
In today's digital world, where the internet has seamlessly integrated into our daily lives, businesses need to deal with a huge amount of data - and this number is still growing. To accommodate this, companies keep adding more and more compute, storage and networking devices to their existing infrastructure resulting in some operations being run on legacy systems and some on the latest devices. They are managed using vendor- specific, component –specific or 3rd party management software leading to siloed management of both physical and virtual resources. Our Software Infrastructure Manager enables organizations to have centralized control over the entire data center which includes servers, storage, networking, cloud management software as well as power and cooling using a single user interface. 
Know More

Managed Network Services

Managed Network Services - Underpinning your Organization’s Strategic Intent. Whether your organization’s future direction is IoT, digitalization, Big Data, Hybrid IT, Artificial Intelligence, or the virtualization of assets - Tedcom not only has the capability to deliver a true end-to-end offering to enable these important transformations, we can also provide the critical infrastructure and services that will be its lifeblood. We have the expertise to help you better understand analytics, management needs, and the impact of digitalization to ensure yours is a world-leading transformation.
Know More
Cyber Security Data Protection Business Technology Privacy Conce


Financial Solutions

connected financial services
More than in any other sector, trust is fundamental to the success of Financial Services businesses. It always has been and always will be. You are responsible for your customers’ financial well being, so it’s up to you to match your commercial objectives with their needs and those of society. In fact, research shows that just over a third of consumers trust financial services businesses. That’s up on a few years ago, but clearly, there’s more work to be done. Research shows that 92% of business leaders understand that they must focus on providing real value to society. The need for trust has increased as the world has become more uncertain. When none of us know what’s coming next, we need reassurance that businesses in financial services sector can adapt to our needs at speed and with creativity while remaining secure and solid.
Know More


Workplace Productivity

workplace productivity
With people at the heart of your council, it’s important to leverage the power of technology to deliver better value for money, higher productivity, and most of all a workforce that’s more engaged and more responsive to the needs of citizens. With the help of technology, your people can cut down on repetitive tasks and focus on delivering higher levels of service to citizens. Save time, save money and reduce the frustration for your employees and citizens. 
Organizations are under pressure do more for less, with limited resources making it a challenge to tackle an endless list of complex problems. While change is often challenging, it offers many opportunities to optimise internal processes, reduce costs, and roll out new public services. By co-creating with the right technology partner, organizations can maximize their digital investments by strategically leveraging new technologies, as well as data and advanced analytics to optimize policies, programs, payments, and systems.
Know More


Systems Integration

Integrated-Systems
There is hardly a single web development project today that doesn’t involve some kind of 3rd party vendor integration, be it for adding the latest must-have consumer features, ensuring you have the appropriate site analytics and marketing metrics or integrating your business process applications into your existing system.

We can help you wade through the myriad of choices in the market. For example, you may want to consider augmenting your core system with applications that help you meet your business goals and can transform your system into a dynamic and sophisticated consumer experience. Based on our extensive experience and in-depth knowledge of the market we will work with you to select and integrate third-party tools and applications into your existing system that meet your business goals and user expectations. The end result will be an engaging, seamless, and unified experience for the consumer and your internal staff.

Contact Us


Industry Solutions

solar-services 1
Solar Services
telecoms2-540x420 (1)
Telecom Support Services
app integration
Data Center Services
server_room_data_center_HVAC_-1024x683
Data Center HVAC Cooling
homepage 2
Outsourcing Services
cons
Mining Solutions
retail (1)
Retail Solutions
Data-Privacy
Data Privacy-TDM
b2b commerce
B2B Ecommerce
pm wifi
PM- Wifi Access
oil & Gas
Oil & Gas Solutions
transportation_header_sd
Communication In Transportation
omnichannel-contact-center-capabilities
Omnichannel Contact Center
hau
Telecom Logistics
managed-network-services
Managed Network Services